Privacy Policy

Last updated: December 2024

Introduction

Canadakljz B.V. ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website canadakljz.live or use our services.

As a company registered in the Netherlands (Registration Number: 53641978, VAT: NL782536419B193), we comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller

Canadakljz B.V. acts as the Data Controller for personal information collected through our website and services. Our contact details are:

Canadakljz B.V.
Eikenlaan 75
9744 ON Groningen
Netherlands
Email: privacy@canadakljz.live
Phone: +31 103762660

Data Collection

The data we collect includes personal information that you voluntarily provide to us when you use our website, contact us, or engage our services. We may collect the following types of information:

  • Personal identification information (name, email address, phone number)
  • Contact preferences and communication history
  • Project information and service requirements
  • Technical information (IP address, browser type, device information)
  • Website usage data and analytics information
  • Cookie and tracking technology data

How We Use Your Information

We explain how we use your information for various legitimate business purposes. The use of your data enables us to provide and improve our services while maintaining compliance with applicable laws.

  • To provide and deliver our structural design services
  • To respond to your inquiries and communicate with you
  • To send you project updates and service information
  • To improve our website and services
  • To comply with legal obligations and regulations
  • To protect our rights and prevent fraud
  • To analyze website usage and optimize user experience

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

  • Consent: When you have given clear consent for specific processing activities
  • Contract: To perform our contractual obligations or take pre-contractual steps
  • Legitimate Interest: For our legitimate business interests, such as improving services
  • Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • With trusted service providers who assist in our operations
  • When required by law or legal process
  • To protect our rights, property, or safety
  • With your explicit consent
  • In connection with a business transfer or merger

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

  • Contact form submissions: 3 years from last contact
  • Client project data: 7 years after project completion
  • Website analytics: 26 months
  • Marketing communications: Until you unsubscribe
  • Legal compliance data: As required by applicable law

Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of data processing
  • Right to Data Portability: Request transfer of your data
  • Right to Object: Object to certain types of processing
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at privacy@canadakljz.live.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. For detailed information about our cookie practices, please refer to our Cookie Policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection
  • Incident response procedures

International Data Transfers

Your personal data is primarily processed within the European Union. If we transfer data outside the EU, we ensure adequate protection through appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us using the information below:

Data Protection Officer
Canadakljz B.V.
Eikenlaan 75
9744 ON Groningen
Netherlands

Email: privacy@canadakljz.live
Phone: +31 103762660

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data appropriately.